Phambili Civils
Privacy Policy
1. Introduction
Last updated: May 2025
Phambili Civils respects your right to privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013. This Privacy Policy explains how we collect, use, and protect your data when you interact with us, whether through our website, email, or in person.
2. Information we collect
We may collect and process the following personal information:
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Name, surname, and contact details
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Email address and phone number
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Physical or postal address (if provided)
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Company or organisation details
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Any information you submit via contact forms or quote requests
3. How we use your information
We use your information to:
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Respond to enquiries and provide quotes
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Communicate project details or updates
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Improve our website and services
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Comply with legal and contractual obligations
We will never sell or share your personal information for marketing purposes without your explicit consent.
4. Data Protection & Security
We take reasonable and appropriate measures to secure your information against unauthorised access, disclosure, loss, or alteration. This includes secure data storage, access control, and staff confidentiality agreements.
5. Sharing of information
We may share your data with trusted third parties only when necessary to:
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Deliver services
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Meet legal obligations
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Work with professional service providers under contract (e.g., accountants, legal advisors, IT support)
All third parties are required to comply with POPIA and respect your privacy.
6. Your rights
You have the right to:
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Request access to your personal information
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Correct or update your personal data
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Withdraw consent or object to processing
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Lodge a complaint with the Information Regulator (South Africa)
To exercise any of these rights, contact us at info@phambilicivil.co.za.
7. Cookies & Website Analytics
We may use cookies and analytics tools (like Google Analytics) to improve user experience and site performance. These do not collect personally identifiable information.
8. Policy Updates
We may update this policy occasionally. The latest version will always be available on our website.
9. Contact us
For privacy-related enquiries, please contact:
Email: info@phambilicivil.co.za
Tel: 044 874 6341